Crafting Data-Driven Designs for T-Mobile
As a Creative Design Intern Zeta Global, I designed digital marketing emails, social media ads, and app cards to boost customer engagement and retention for T-Mobile and AirMedCare Network.ted visual interfaces that connect our clients to their customers.

Role
Creative Design Intern
Scope
Email & Ad Design, CRM Marketing, A/B Testing
Timeline
June 2022 - August 2022

Task
T-Mobile announces multiple updates and promotions for its products and service across 113.6 million users.
Design email newsletters and app cards that are digestible for T-Mobile customers, acknowledging CTA data-testing and brand guidlines.
T-Mobile Email Marketing
All in an email
I designed data-based newsletters to encourage customer engagement and retention for T-Mobile customers.
Each headline and button is tested with T-Mobile's customer database.
Graphics and images are curated from T-Mobile's media library or created using Adobe Suite.
A/B Testing
At launch, our team creates variations of our email campaigns to test CTA and headlines.
These findings are presented to our client during our weekly meeting.
Samsung APP Card Designs
Digital Ads
Working with T-Mobile, I learned how to experiment with multiple constraints and guidelines.
I understood both T-Mobile's voice and their partners, including Apple, Samsung, and T-Mobile Sprint.
Let's translate
To reach T-Mobile's Spanish-speaking audience, I crafted graphics that could easily be implemented in Spanish.
Takeaways
Data-Driven Marketing
Working at Zeta Global, I gained knowledge in Big Data, Customer Relationship Management (CRM), and how companies collaborate for campaigns. I learned the importance of design for user engagement rather than aesthetics. Also, it is important to test your designs and have data to support your design choices.
Keep it Dynamic
Throughout the internship, I learned how to design graphics that are responsive to different edits including legal copies and translations. Because we work with large global brands, it is important to consider future changes to designs. This means establishing a strong library of assets that can easily be altered if need be.
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